How to Use HousingWorks
Lessons for Housing Providers

CLICK: each link. all videos are five minutes or less in length.
WAIT! for some seconds - each video is a large download.
NOTE: if does not appear automatically,
locate the Information Bar (where the top of the webpage meets the menus)
and "unblock the content";
PLAY: (the play button), which you'll see in the center of the screen.
SOUND? If you don't hear the trainer's voice, try another computer - or schedule live trainings with
HousingWorks (call 617-504-0577)
PAUSE? If you need to stop the video for any reason, there is a (the pause button) at the bottom left of each video.

OVERVIEW: Why this is the best solution to housing search, and, unlike other services, doesn't harm others.
If you're only interested in learning *how* to use the system, you may wish to skip this overview, but we believe it is important for you to understand how your actions in the housing world can help or hurt others.
LESSON 1: Essential Skills
LESSON 2: Filing Strategies
LESSON 3-A: Add applicants to waitlists
LESSON 3-B: Update waitlists
LESSON 3-C: Last Steps after an Update
LESSON 4-A: Locate the next applicants for a vacancy
LESSON 4-B: Determine applicant's position on the waitlist
LESSON 5-A: Mass Mailings, or "Mail-Merge" pt 1 (How to print letters, envelopes, and labels)
LESSON 5-B: Mass Mailings, or "Mail-Merge" pt 2 (How to print letters, envelopes, and labels.)
LESSON 6-A: Run a Marketing / Fair Housing / Q.A. Report
LESSON 6-B: Run a Waitlist Report for Auditors

The trainers are John LaBella, Michael Prusak, and James Simpson.