For Existing Customers:
Handy Materials: Use the first two to quickly update all the waitlists to which your clients have applied.
HousingWorks and its partners maintain compliance with HIPAA regulations, as well as regulations governing the protection of Personal Information (PPI). We maintain a verification of compliance with State or Federal codes, see this sample. Additionally, we provide handy training checklists for agency staff that help them self-monitor their office practices to ensure they are keeping client information safe.
Advocate Training Videos
Basic Advocate Training Video (opens in a separate browser tab)
We redesigned our site, but this video, intended for the older site, still covers the essentials: the main difference is that some links will be located in a different place on the same page (for example, a link may be on the left rather than at the top right).
Advanced Advocate Training (opens in a separate browser tab
(This video teaches shortcuts you can use after you master the Basic Training skills)